Frequently Asked Questions

Everything you need to know about bringing sustainable style into your home.

How long does shipping take for large furniture items?

Standard delivery for large furniture items typically takes 7-14 business days. You will receive a tracking number and a scheduled delivery window once your order leaves our warehouse.

What is your return policy for home decor?

We offer a 30-day return policy for most items. Products must be in their original packaging and unassembled. Please note that custom-made pieces are final sale.

Do you offer white-glove delivery and assembly?

Yes, we offer premium white-glove service for an additional fee. This includes room-of-choice delivery, full assembly, and removal of all packaging materials.

Are your materials sustainably sourced?

At Reborn Furniture, sustainability is our core mission. We use FSC-certified wood, recycled metals, and eco-friendly finishes to ensure every piece is as kind to the planet as it is to your home.

Can I request a fabric sample before purchasing a sofa?

Absolutely. You can order up to five fabric swatches for free through our website to help you choose the perfect texture and color for your space.

What payment methods do you accept?

We accept all major credit cards, PayPal, and offer flexible financing options through Affirm and Klarna to help you build your dream home on your budget.